11/08/2019 16:19

Master-class On The Professional Travel Portal www.tourdom.ru

How to deal with individual requests? That was the subject of the on-line conference held on July `18th on the professional travel portal www.tourdom.ru . The issue generated the greatest interest among travel agencies that have more and more individual requests for tours from their clients. According to the expert of the conference, Andrey Kotelnikov, Director of the Internet project HotelDiscount, the market is still biased towards the use of automated booking systems. As a result the majority of agencies simply e-mail a request from a client to a tour operator. Meanwhile, Kotelnikov, believes that the process can be speeded up by automatization. Modern booking systems not only accumulate offers and prices of more than 100 countries, 3000 cities and 20 000 hotels around the world, but also give an opportunity of quick and effective search and on-line booking in the presence of a client. The subject generated the great interest among the audience of the on-line conference. The participants asked many questions regarding the peculiarities and advantages of the system. Consequently, the conference converted into a detailed master-class with an example of step-by-step booking of a tour. The on-line conference is available here.